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Frequently Asked Questions

How do I know if I need extermination?

The answer to this question is pretty simple. If you see a mouse or even a single ant, you can be sure that they have a whole bunch of buddies lurking where you can’t see them. If you have even a slightly visible problem, then you have a pest problem. Left untreated, your problem could develop into a crisis.

Do I have to sign up for an entire year?

Depending on your situation, several different services are available, including one-time services. However, at Modern Pest Control, our main goal is to satisfy you as a customer.

We have found that the best way to provide you with the quality of service you expect is to service your home year-round on our quarterly program.

We will invest a significant amount of effort to keep your home free from pests and you a happy customer. In return, we simply ask that you stay with us for at least 12 months. Of course, we are sure you will be satisfied with the level of service we provide and will want to stay with us for many years.

Do you have to come out on a regular basis?

We do because insects are tenacious. In order to control these annoying pests and keep them out of your home, regular service is necessary. Your new service provides you with year-round protection from pests as well as those migrating over from your neighbors’ properties.

Additionally, a regular service is also necessary due to the relatively short residual of the products available.  At Modern Pest Control, we use only those products that have been registered with the Environmental Protection Agency (EPA) and Texas regulatory agencies.

The residual, or length of time, most products are effective against pests is approximately 30 to 90 days. So, we will return on a scheduled basis to renew the barrier around your home to protect your family from annoying, disease-carrying pests.

You do not need to schedule or be home for the regular service; we will come out automatically and leave an invoice on the door.

Will Modern Pest Control service the inside of my home on every visit?

No. Although we do recommend that you have the inside serviced during the initial service, we will automatically service just the outside of your home on our regular visit. If possible the technician will enter the home to inspect the insect monitoring devices that have been placed throughout your home and provide treatment based upon the diagnosis of any problems seen or report to us.

If I sign up with Modern, does it mean I’ll never see any bugs in my house again?

No. We provide the best pest control service available and our goal is for you to have a pest-free environment. However, pests can enter your home in grocery bags, on pets, or through the air.

In addition, pests can be an area-specific problem. So even though we are treating your home, pests from the surrounding area can walk, crawl, or fly onto your property and attempt to enter your home, in fact, when we treat your home insects will be flushed out of their hiding places, so you may actually see more pests than usual immediately following the treatment of your home.

We ask that you allow at least 7-10 days for the treatment to take effect. If after 7-10 days you are still seeing an inordinate number of pests, please give us a call and we will schedule a Service Technician to come and re-evaluate the problem free of charge.

Is the service safe for people and pets?

Our services focus on treating areas around the outside of the home and spot treatments on the inside of the home to reduce the amount of treatment in your environment. On the inside of the home we typically only treat the “wet” areas and entry points such as door seals. Wet areas are kitchens, restrooms, laundry rooms, and the attic. 

When treating, pets should be kept in an area where treatment is not applied and wait for the treatment to dry before going into the area. Also cover the fish tanks, food and water bowls, and any toys during treatment as well. People should also stay off treated lawns and other treated areas until product has dried

Pesticides for household insects are designed to be applied at low concentrations, usually less than 1 percent. These concentrations are high enough to be effective in killing small insects, but pose no threat to people or pets. The Environmental Protection Agency (EPA) maintains a website that may be helpful. The web address to the site is: www.epa.gov/pesticides.

What if it rains right before, during, or after my service?

All of our services are designed to be effective in a multitude of weather.  With respect to that, we have put together a guide for weather concerns below.

Our technicians will make a determination as to whether or not the service can be completed.  Many of our products are weather-resistant granules or liquid insecticides that are designed specifically to stay in place once they are dry, regardless of the weather. Even if it rains right after, as long as the material has had an opportunity to dry it will remain active and keep you protected.


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